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Tesla Electric Vehicle charging station, the fastest charging and best user experience for charging at home! Serving Austin Tx., Bastrop Tx., and Surrounding Areas!
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What is the Austin Energy Rebate?
The rebate is for Austin Energy customers putting in a Level 2 car charger. Austin Energy will reimburse you for 50% of your Level 2 Electric Vehicle Supply Equipment up to $1,200 for a Wi-Fi enabled charging station or $900 for a non-Wi-Fi enabled charging station. Find out more here. Apply for your rebate here.
What is the EV360 Program?
The EV360 program was created by Austin Energy to allow electric car owners peace of mind by charging one rate per month to charge the vehicle. If you’re charging at 50 amps or below the program costs $30 per month, not including initial fees to be part of the program and installation costs. If you’re charging your vehicle at 60 amps or more the program runs $50 per month.
What’s the added cost of the EV360 Program?
Of course, there are fees from Austin Energy to sign up for the program and an installation fee from the electrician installing the meter for the EV360 program.
Can I include the cost of materials for the EV360 installation in the Austin Energy Rebate?
You can, if you include the cost in the rebate information when you apply. If you’ve already applied for the rebate and then decide to have the EV360 meter installed Austin Energy will not allow you to fill out the rebate form again to recoup costs for the EV360 installation.
Can the EV360 meter be turned on at the time of the installation?
Definitely, Austin Energy provides a jumper plate that can be put in the meter during installation to allow you to start using the EV360 meter as soon as it’s hooked up. Then Austin Energy will swing by and place the permanent meter into the enclosure, usually within a few days.
Customer Energy Solutions
721 Barton Springs Road
Austin, TX 78704
Recommended Charging Solution:
Charge Rate -- I’ll use a Model-3 for example
While there are several charging options for Tesla drivers, most owners choose to plug in their vehicles at home overnight. To charge at home, Tesla recommends working with an electrician to install a Wall Connector near your parking space for convenient and easy charging access. Learn more about charging your Tesla at home.
Each electrician listed on (Find an Electrician) has been trained to insta
Tesla Wall Connectors instantly upgrade any property by providing convenient charging to homeowners, tenants and visitors. Tesla automatically pushes free, over-the-air firmware updates to ensure your Wall Connector has the latest features and consistent performance.
The Supercharger network allows you to stay charged on the go. Plug in at a convenient location, grab a cup of coffee or a quick bite to eat, and get back on the road. With 25,000+ global Superchargers, the network gives you the freedom to travel.
Or by PlugShare Find a charging station near you, Click Here.
Stay Charged - At Home Tesla Wall Connector
As with any electronic device issues may arise over time but here are some quick ways for you to troubleshoot your Tesla Wall Connector.
Connecting the Wall Connector to Wi-Fi
When the Wall Connector is first powered on by turning the breaker on, the Wi-Fi network will only broadcast for 5 minutes, if you haven't connected during that time you can hold the button on the charging handle for 5 seconds or turn the breaker off and back on again to restart the broadcasting time.
Tesla Charger Flashing Red?
Make sure your wall connector is connected to Wi-Fi so it can download updates for known issues.
No lights mean that it’s a power supply issue, there is no power coming from the breaker panel.
What to do: Verify that the power supply is turned on. If the issue persists, have an electrician remove the Wall Connector from the wirebox and confirm that voltage is present at the terminal block using a multimeter. Record the voltage readings for the following: L1 to L2/N, L1 to Ground, L2/N to Ground.
Solid Red means that there’s an internal fault. This could mean that the wall connector itself is bad and may need to be replaced.
What to do: Turn the circuit breaker off (should be labeled), wait 5 seconds, and turn it back on. If the solid red light remains, document the part number and serial number, then contact Tesla.
You can visit Tesla.com/support/contact or give them a call at (888) 765-2489 or (877) 961-7862
Tesla Wall Connector DOWNLOAD MANUAL
Wall Connector hosts a Wi-Fi network for easy configuration of breaker size, Wi-Fi connectivity, and power sharing. This Wi-Fi network is broadcast for five minutes after the Wall Connector is energized and can be re-enabled for an additional five minutes by holding the button on the handle of the charging cable.
The Quickstart Guide, included in the Wall Connector Box, has a sticker on the top of the front page with important information about this unique device, and should be retained by the installer after commissioning.
To connect to the Wall Connector’s access point with a smartphone or laptop, scan the QR code on the Quickstart Guide sticker, or manually connect to the Wi-Fi network with the SSID and Password provided.
After connecting to the Wall Connector access point, you may be automatically redirected to the commissioning wizard. If not, scan the QR code below or use your browser to navigate to http://192.168.92.1.
The best way to keep a Wall Connector up-to-date is to connect to local Wi-Fi so that it can automatically receive firmware updates. New features and functionality will be rolled out over time.
If Wi-Fi is unavailable, it is possible to manually update a Wall Connector through offline firmware updates.
If you have additional questions, please contact Customer Support/Tesla.
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